UX Writer (m/f/d)

Festanstellung, Vollzeit · Germering / Germany

Why should you join?
DocuWare stands for globally distributed, international teams and an open corporate culture that invites you to help shape it. Mobile Work and flexible working hours are part of our everyday life. Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries? In that case, we are happy to welcome you to the team.
Your Responsibilities
As a UX Writer/Content Designer (m/f/d), you will collaborate closely with our Designers, UX Researchers, Product Owners and Engineers to develop an outstanding next-generation experience. Your focus is to facilitate smooth interactions, minimize friction, and ultimately elevate the overall user experience of our software products. 

Your tasks will include:  

Content creation and editing:
  • Collaborates with cross-functional teams, including designers, product managers, and developers, to generate concise and user-centric content.
  • Creates microcopy for buttons, error messages, tooltips, and other interface elements, ensuring they are clear and concise, and guide users seamlessly through their journey.
  • Crafts inclusive content, accessible to all users, considering diverse language preferences and abilities.
Quality assurance:
  • Develops and maintains a comprehensive set of content guidelines and best practices that serve as a reference for the organization, promoting a unified approach to content creation.
  • Ensures that the UX content aligns with DocuWare values and the writing guidelines.
Content Localization
  • Collaborates with product managers and linguists (internal and external of DocuWare) to ensure that content is effectively adapted for global audiences, considering cultural nuances and regional preferences.
Customer Centricity
  • Builds a strong understanding of DocuWare users and crafts copy to support an experience that works for their unique needs
  • Works closely with the UX research and design teams to conduct content tests and user feedback sessions. Ensures that all content is written with a keen understanding of the user’s needs, goals, and pain points.
  • Promotes a mindset of empathy and an appreciation for diverse perspectives in UX Writing
What you need to succeed
  • You have several years of professional experience as a UX Writer or Content Designer, specializing in writing for usability and content strategy concepts.
  • Your written and verbal communication skills in both German and English are excellent, and you can articulate a strong rationale for UX content decisions effectively.
  • You are well-versed in Accessibility standards, UX Writing for mobile apps, and content design for conversational interfaces.
  • You are proficient with design software tools, particularly FIGMA, and localisation platforms like CrowdIn.
  • You have a solid technical understanding, enabling you to translate complex software products into user-friendly language.
  • Your high level of creativity, keen eye for detail, and empathy for the user experience make you an exceptional UX professional.
Please include a portfolio with your CV, showcasing project work samples and your role in that project.
What we can offer
There are many great reasons to join DocuWare - our company culture is only one of them.
 As part of the DocuWare team, you will benefit from many advantages:
  • Globally distributed, international teams: You will find our teams working in Germering, New York, Sofia or other worldwide locations
  • Flexible work location and hours: You can work on the road or in our modern office - and you have the flexibility to arrange your own working hours
  • Individual support: After an intensive induction, you will receive regular training tailored to your needs (e.g. conferences internal team building measures)
  • Well-earned rest: 35 vacation days per year, sport offerings, massages, a football table and a relaxing lounge area
  • Healthy food: Together we enjoy Fairtrade coffee with organic milk or oat milk, snacks and fresh fruit - all free of charge - as well as subsidized lunch from the Foodji fridge
  • Good accessibility: Choose how you would like to come to the office with a leased e-bike, by train or via highways A96/A99 (you can charge your e-car on site for free)
  • Team spirit: Regular employee and team events (virtual or on-site) ensure excellent collaboration with colleagues around the world
  • Sustainability and social commitment: DocuWare stands for paperless work and supports volunteer organizations and local sports clubs
  • Your health matters: DocuWare subsidizes your company pension plan!
  • Lastly, and most importantly, we offer a stable job with a well established and growing company
  • We only use the latest technologies - find out more on Stackshare 
For better insights, check us out on Instagram!
Our Values
We are…
  • Customer-Centric: We keep close to the customer and innovate in every aspect of our customer experience to ensure their success with our product and company.
  • Decent: We are respectful, helpful and reliable when working with customer, partners and colleagues.
  • Dynamic: We seek to constantly improve by measuring and sharing our work, inviting ideas from all colleagues, and responding quickly to new opportunities.
  • Passionate: We love what we do and confidently strive for ambitious goals through focus, collaboration and having fun together.
Our application process
  1. (Optional) PreScreening with a Recruiter to get to know each other and clarify general questions.
  2. Interview with the Recruiter and Hiring Manager.
  3. Use case presentation, getting to know the team & office tour 
Your hiring partner
Lea Thanner
Specialist Recruiting & Employer Branding
Wir freuen uns darauf, von Dir zu hören!
Danke für Dein Interesse an DocuWare. Bitte fülle das nachfolgende kurze Formular aus. Solltest Du irgendwelche Probleme mit dem Upload der Daten haben, sende uns bitte eine E-Mail an job@docuware.com. 
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