Why should you join?

DocuWare stands for globally distributed, international teams and an open corporate culture that invites you to help shape it. Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries? In that case, we are happy to welcome you to the team.
#LI-DNI

Your Responsibilities

As the Training Specialist, you will be responsible for enabling our sales team and partners to sell, demo and configure the DocuWare solution for our customers.

This is a weekly hybrid role out of our Beacon, NY office. Oral and written communication skills in English and Spanish are required.

• Manage and conduct training for Sales and Partners.
• Determine training content, methodology and didactics.
• Create, update and further develop training concepts based on specific needs as well as standard needs - including outlining the respective module content.
• Create and further develop training materials (e.g. training documents, eLearning, exams, certifications).
• Enable other trainers on specific trainings developed.
• Collaborate and closely align with Sales, Partners and other departments on the creation of training concepts.
• Support in creating and maintaining product demos for Sales and Partners.
• Provide subject-matter expertise to Sales and Partners at relevant meetings and events.

What you need to succeed

• Oral and written communication skills in English and Spanish required.
• Bachelor’s degree in education, engineering or business administration or equivalent experience.
• Adapt to different learning techniques and skill levels to maximize understanding of our solutions.
• 2+ years in training and/or technical support preferred.
• Application skills, including Microsoft Office and other collaboration / CRM solution.
• Savvy in using modern presentation tools live and remote in online meetings.
• Ability to understand the customer buying journey for creating and deliver sales trainings including sales methods such as SPIN.
• Ability to understand business process and translate into system-based workflows though scripting.
• Ability to understand complex software solutions for implementation and configuration.
• Previous experience with DocuWare or Document Management solutions a plus.
• Oral and written communication skills in English and Spanish preferred.
• Ability to work independently as part of a global team.
• Strong communication, networking and interpersonal skills.

What we can offer

• The pay range is between $63,000 to $70,000 depending on experience.
• This is a salary position with a standard 40 hours work week, Monday to Friday from 8:30am to 5:00pm EST.
• DocuWare funds $2,000/$4,000 annually towards single/family HDHP deductible
• Your choice of 4 medical plans (HDHP, EPO, PPO)
• Short Term Disability (100% company paid)
• Long Term Disability (100% company paid)
• Group Term Life insurance (100% company paid)
• 401(K) with company match 
• 12 annual paid holidays and generous PTO plan
• One day off a year to volunteer to your charity of choice.
• Profit Sharing  
• Internationally growing and well established company 
• Thorough onboarding & induction period 
• Training and development opportunities
• Participation in a positive intercultural company culture with an openness to new ideas 
• Virtual instructor led fitness offerings.
• Access to Udemy training academy and Tuition Reimbursement
• Flexible Spending & Dependent Care Accounts
• Company events and more

Our Values

New ideas are always welcome here.
 
At DocuWare, you’ll find an open corporate culture, a wide variety of options for further education and a friendly, informal work environment. We offer creative, self-motivated individuals a diverse, international working environment with plenty of freedom and opportunity for professional development.
 
You can find what makes us a unique and rewarding employment experience on Instagram! Check us out at https://www.instagram.com/life.at.docuware/.

Our application process

1. Virtual prescreening with a Recruiter to get to know each other.

2. Virtual interview with the Recruiter and Hiring Manager.

3. Use Case interview of the DocuWare solution.

4. Final in-person interview in the Beacon, NY office.

Your hiring partner

Aleida Colabattista
Specialist People & Culture
careers@docuware.com



Work Authorizations
Please note that DocuWare Corporation does not sponsor employment visas for this position. Candidates must be authorized to work in the country without the need for visa sponsorship.

EEOC Statement
DocuWare Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. DocuWare values diversity, equity and inclusion and this policy applies to all employment practices at DocuWare. DocuWare is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
  
Background Screening Statement
Employment is contingent upon a successful completion of a criminal background investigation subject to any federal, state, and local laws.