Why should you join?
DocuWare stands for globally distributed, international teams and an open corporate culture that invites you to help shape it. Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries? In that case, we are happy to welcome you to the team.
#LI-DNI
Your Responsibilities
We’re seeking a Sales Development Associate to serve as the first point of contact for prospective DocuWare customers. In this dynamic and fast-paced role, you’ll leverage your excellent communication and listening skills to deliver high-quality, timely information to leads, while qualifying their interest and integrity. Your efforts will play a crucial part in building our sales pipeline and shaping our marketing strategy.
This role has a weekly hybrid work schedule and is based out of the Beacon, NY office. This role also requires verbal and written fluency in both English and Spanish.Primary Responsibilities:- Execute targeted outbound calling campaigns to generate qualified leads and schedule appointments for the DocuWare sales team.
- Field all inbound phone and email inquiries related to product demo requests or interest in DocuWare solutions, ensuring prospects receive a prompt and enthusiastic response.
- Qualify incoming leads for integrity, level of interest, and readiness to engage, then route appropriately—whether to the sales team or to marketing nurture channels.
- Proactively reach out to all marketing-generated leads who have self-qualified through scored engagement activities.
- Maintain accurate and up-to-date records in HubSpot and our CRM, ensuring all prospect interactions are logged according to best practices to facilitate effective reporting and follow-up.
- Collaborate closely with demand generation marketing and sales teams to continuously improve lead qualification tactics and understand how your work drives business results.
- Provide real-world feedback to marketing writers and leadership, helping refine messaging and product positioning while shaping DocuWare’s overall go-to-market strategy.
- Contribute to weekly and monthly reporting by tracking key performance metrics and lead outcomes.
- Manage incoming leads, cross-referencing with existing customer and partner databases to ensure appropriate lead assignment and eliminate duplicates.
- Engage prospects in meaningful conversations to understand their pain points, aligning DocuWare technology benefits to their unique business needs.
Our Values
New ideas are always welcome here.
At DocuWare, you’ll find an open corporate culture, a wide variety of options for further education and a friendly, informal work environment. We offer creative, self-motivated individuals a diverse, international working environment with plenty of freedom and opportunity for professional development.
You can find what makes us a unique and rewarding employment experience on Instagram! Check us out at
https://www.instagram.com/life.at.docuware/.
Our application process
1. Virtual prescreening with a Recruiter to get to know each other.
2. Virtual interview with the Recruiter and Hiring Manager.
3. Use Case Interview of the DocuWare solution.
4. Final in-person interview in the Beacon, NY office.
