We're looking for a Pre-Sales Engineer which plays a critical role in supporting DocuWare’s sales efforts by providing technical expertise throughout the sales cycle. Partnering with Authorized DocuWare Partners (ADPs) and the Sales team, this role ensures that proposed solutions meet customer needs through consultative discovery, tailored demonstrations, and effective communication of DocuWare's value proposition. The Pre-Sales Engineer serves as a trusted advisor, bridging the gap between business requirements and technical capabilities, while also enabling channel partners through training, enablement sessions, and joint customer engagements. This role is key to accelerating sales velocity, increasing partner success, and maintaining high standards of customer satisfaction and solution fit.

For this position, you will need to live in the Continental USA.

• Partner with Sales and Channel Teams to support Authorized DocuWare Partners (ADPs) in technical pre-sales activities, including discovery, demo configuration, solution design, and proposal support.
• Conduct tailored software demonstrations and workshops for ADPs and prospective customers to showcase the value and functionality of the DocuWare platform.
• Collaborate with sales staff and professional services teams to translate business requirements into technical solutions that align with customer workflows and digital transformation goals.
• Assist in quoting professional services engagements with the professional services team.
• Deliver technical enablement sessions and training workshops for ADPs to strengthen their ability to position, demonstrate, and implement DocuWare solutions independently.
• Lead technical discovery and qualification efforts, including needs assessments, gap analyses, RFP/RFI response and scoping of integrations or custom configurations.
• Prepare and support proof-of-concept (POC) and pilot environments to validate proposed solutions and accelerate deal closure.
• Maintain and document pre-sales activities within CRM systems, including customer requirements, configurations, technical objections, and engagement outcomes.
• Continuously develop technical knowledge of the DocuWare solution portfolio and adjacent technologies to ensure best-in-class consultation and support.

• Ability to travel two weeks a year to our Beacon, NY office for Quarterly Briefings.
• Ability to travel one week a year to our DoucWorld event (locations vary). 
• Educational Background: Bachelor’s degree in computer science, information technology, or a related field is preferred; advanced degrees (MBA or MS) are a plus, especially with a focus on systems integration or enterprise software.
• Technical Experience (3–5 years): Prior roles in IT, systems engineering, or software development with hands-on experience in document management systems, including workflow automation, metadata management, and cloud deployment.
• Pre-Sales or Solution Consulting Experience (2–5 years): Proven success partnering with sales teams to design and present technical solutions, conduct discovery sessions, and respond to RFPs in B2B or enterprise software environments.
• Relevant Certifications: Strong preference for certifications such as Microsoft 365, CompTIA, or specific ECM/DMS training; exposure to pre-sales frameworks like (e.g. SPIN, MEDDIC, Challenger) is a bonus.
• Consistently meeting or exceeding quotas.
• Superb presentation skills.
• Excellent verbal and written communication skills.
• Computer skills with ability to competently demonstrate software functionality.
• Ability to analyze business processes and to find individual solutions.
• Willingness to travel up to 40% of the time. 

• $110,000 to $130,000 base pay (based on experience). No cap on compensation howerver OTE is expected range of $160,000 to $200,000. 
• DocuWare funds $2,000/$4,000 annually towards single/family HDHP deductible
• Your choice of 4 medical plans (HDHP, EPO, PPO)
• Short Term Disability (100% company paid)
• Long Term Disability (100% company paid)
• Group Term Life insurance (100% company paid)
• 401(K) with company match 
• 12 annual paid holidays and generous PTO plan
• Profit Sharing  
• Internationally growing and well established company 
• Thorough onboarding & induction period 
• Training and development opportunities
• Participation in a positive intercultural company culture with an openness to new ideas 
• Virtual instructor led fitness offerings.
• Access to Udemy training academy and Tuition Reimbursement
• Flexible Spending & Dependent Care Accounts
• Company events and more

New ideas are always welcome here.
 
At DocuWare, you’ll find an open corporate culture, a wide variety of options for further education and a friendly, informal work environment. We offer creative, self-motivated individuals a diverse, international working environment with plenty of freedom and opportunity for professional development.
 
You can find what makes us a unique and rewarding employment experience on Instagram! Check us out at https://www.instagram.com/life.at.docuware/.

1. Virtual prescreening with a Recruiter to get to know each other.

2. Virtual interview with the Recruiter and Hiring Manager.

3. Demo Interview of the DocuWare solution.

4. Final in-person interview in the Beacon, NY office.

Aleida Colabattista
Specialist People & Culture
careers@docuware.com



Work Authorizations
Please note that DocuWare Corporation does not sponsor employment visas for this position. Candidates must be authorized to work in the country without the need for visa sponsorship.

EEOC Statement
DocuWare Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. DocuWare values diversity, equity and inclusion and this policy applies to all employment practices at DocuWare. DocuWare is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
  
Background Screening Statement
Employment is contingent upon a successful completion of a criminal background investigation subject to any federal, state, and local laws.