Junior Sales Development Representative

Festanstellung, Vollzeit · Beacon / USA

Why should you join?
For over 35 years, our customers have trusted us with their business processes. They know we are dedicated to providing the most usable, secure and stable document management solutions on the market. DocuWare is widely recognized as a market leader for cloud-based software.
 
We are a team of more than 600 thinkers, leaders, makers, designers, builders, supporters and achievers — united by a love of technology and the desire to help our customers and partners succeed. Worker happiness, team productivity and improved business performance is how we believe DocuWare can elevate every business.

Do you enjoy working in a dynamic and fast paced position in which you can use your qualities as an outstanding listener and communication talent? As a Sales Development Representative (m/f/d) you will be the first touchpoint for prospects within DocuWare and deliver high-quality, fast and enthusiastic information while qualifying the lead's integrity and interest.
#LI-DNI
Your Responsibilities
  • Field all inbound inquiries (over phone and/or email) for product demo requests, or those who have expressed desire to speak with DocuWare sales.
  • Qualify the lead's integrity and interest, schedule meetings with appropriate sales channels or route to marketing nurture channel. 
  • Proactively reach out to all marketing leads who have self-qualified through cumulative, scored activities.
  • Update HubSpot and CRM - maintain clean, accurate records according to team best practices to aid in reporting.
  • Collaborate with marketing demand generation and sales to understand the impact of work and improve qualification tactics.
  • Collaborate with marketing writers and leadership to provide real-world feedback on messaging and product positioning - help shaping our big-picture go-to-market strategy.
  • Contribute to weekly and monthly reporting as necessary.
  • Traffic Control new incoming leads against existing customer, partner database.
  • Understanding prospects pain points and aligning them with DocuWare Technology.
What you need to succeed
  • You have already gained first practical experience in Customer Service or in a similar position.
  • You are proactive and enjoy direct contact with the customer.
  • Because of your analytical abilities you are able to understand the customer’s need very fast.
  • You are very communicative and in addition to English you are fluent in Spanish. 
  • Familiarity with HubSpot, and Microsoft Dynamics CRM would be advantages.
  • Active Listening.
  • Teamwork.
  • Analytical thinking.
  • Data- and process-driven.
  • Performance and outcome oriented.
What we can offer
  • Pay range between $24.04/hr and $29.38/hr 
  • DocuWare funds $2,000/$4,000 annually towards single/family HDHP deductible
  • Your choice of 4 medical plans (HDHP, EPO, PPO)
  • Short Term Disability (100% company paid)
  • Long Term Disability (100% company paid)
  • Group Term Life insurance (100% company paid)
  • 401(K) with company match 
  • 12 annual paid holidays and generous PTO plan
  • Profit Sharing  
  • Internationally growing and well established company 
  • Thorough onboarding & induction period 
  • Training and development opportunities
  • Participation in a positive intercultural company culture with an openness to new ideas 
  • Virtual instructor led fitness offerings.
  • Access to Udemy training academy and Tuition Reimbursement
  • Flexible Spending & Dependent Care Accounts
  • Company events and more
Our Values
New ideas are always welcome here.
 
At DocuWare, you’ll find an open corporate culture, a wide variety of options for further education and a friendly, informal work environment. We offer creative, self-motivated individuals a diverse, international working environment with plenty of freedom and opportunity for professional development.
 
You can find what makes us a unique and rewarding employment experience on Instagram! Check us out at https://www.instagram.com/life.at.docuware/.
Your hiring partner
Karen Belenardo
Director People & Culture ​USA
careers@docuware.com

EEOC Statement
DocuWare Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. DocuWare values diversity, equity and inclusion and this policy applies to all employment practices at DocuWare. DocuWare is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
  
Background Screening Statement
Employment is contingent upon a successful completion of a criminal background investigation subject to any federal, state, and local laws.


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